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Coach Leonardo University is committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: December 10, 2025

1. Introduction

This Privacy Policy describes how Coach Leonardo University ("we," "us," or "our") collects, uses, and shares information about you when you use our websites, online courses, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information

We Collect

2.1 Information You Provide Account Information: Name, email address, password, and profile details when you create an account Payment Information: Credit card details, billing address, and transaction history (processed securely through our payment processors) Course Progress: Your learning progress, quiz scores, assignments, and certifications Communications: Messages you send us, feedback, and support requests User Content: Any content you submit, post, or share through our Services

2.2 Information Collected Automatically Device Information: IP address, browser type, operating system, and device identifiers Usage Data: Pages visited, time spent, clicks, and navigation patterns Cookies: We use cookies and similar technologies to enhance your experience Analytics: Aggregated data about how users interact with our Services.

3. How We Use Your Information

We use your information to: Provide, maintain, and improve our Services Process transactions and send related information Send you technical notices, updates, and support messages Respond to your comments, questions, and requests Track your learning progress and issue certifications Send promotional communications (with your consent) Monitor and analyze trends, usage, and activities Detect, investigate, and prevent fraudulent transactions and abuse Personalize and improve your learning experience Comply with legal obligations

4. Information Sharing We may share your information with: Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics) Business Partners: With your consent, for joint offerings or promotions Legal Requirements: When required by law or to protect our rights Business Transfers: In connection with a merger, acquisition, or sale of assets Certification Verification: To verify your certifications when requested by employers (with your consent) We do NOT sell your personal information to third parties.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information, including: SSL/TLS encryption for data in transit Encrypted storage for sensitive data Regular security audits and assessments Access controls and authentication requirements Employee training on data protection However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices Depending on your location, you may have the right to: Access: Request a copy of your personal information Correction: Update or correct inaccurate information Deletion: Request deletion of your personal information Portability: Receive your data in a portable format Opt-Out: Unsubscribe from marketing communications Withdraw Consent: Where processing is based on consent To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and track information about your use of our Services. Types of cookies we use include: Essential Cookies: Required for the Services to function properly Analytics Cookies: Help us understand how users interact with our Services Preference Cookies: Remember your settings and preferences Marketing Cookies: Used to deliver relevant advertisements You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

8. International Data Transfers Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

9. Children's Privacy Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Data Retention We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Course completion records and certifications are retained indefinitely to support credential verification.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. 12. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Coach Leonardo University Email: [email protected] Support: [email protected]