All Business Capabilities
Complete list of business capabilities across all domains and levels
Customer Relationship Management
Manage customer interactions and relationships throughout the customer lifecycle
Product Development
Design, develop, and launch new products and services
Digital Marketing
Promote products and services through digital channels
Marketing
Level 2
Strategic
Supply Chain Management
Manage the flow of goods and services from suppliers to customers
Financial Planning & Analysis
Plan, forecast, and analyze financial performance
Human Resource Management
Manage employee lifecycle, performance, and development
Information Technology Management
Manage IT infrastructure, applications, and services
Sales Management
Manage sales activities, pipeline, and customer acquisition
Customer Service
Provide support and assistance to customers
Market Research
Gather and analyze market and customer data